Information and Outreach
Providing help at the most vital stages of someone’s brain injury journey
Information and Outreach
Providing help at the most vital stages of someone’s brain injury journey
We help individuals, families and carers access the information and support they are entitled to, at any stage after brain injury.
Adjusting to life after acquired brain injury can bring complex challenges, from the early stages of recovery to navigating the health and social care system. We believe that an increased understanding of brain injury will significantly help a person and their family adapt to the immense changes that brain injury can bring.
We help individuals, families and carers access the information and support they are entitled to, at any stage after brain injury.
Adjusting to life after acquired brain injury can bring complex challenges, from the early stages of recovery to navigating the health and social care system. We believe that an increased understanding of brain injury will significantly help a person and their family adapt to the immense changes that brain injury can bring.
Our Information and Outreach Service brings together the advice, advocacy and support that survivors and their families or carers need. Our Information and Outreach Officers are often the first point of contact for people to our charity. They work closely with other services to ensure people are offered information at the earliest opportunity following their brain injury.
This can include :
- Providing information on the effects of acquired brain injury
- Providing emotional support
- Acting as a point of referral for other relevant medical and social care professionals
- Signposting to other organisations
- Providing assistance in relation to disability benefits and other practical issues
Who is our Information and Outreach Service for?
What happens in our Information and Outreach Service?
This service is for acquired brain injury survivors, their family members or carers within our catchment area.
It starts with filling out a Referral Form and having an assessment with one of our Information and Outreach officers at Headway Cardiff and South East Wales.
The level and type of help that our Information and Outreach Officers give is different for each person based on the kind of help they need. This is because we want to increase independence and help people to rebuild the parts of their life that matter to them most.
The main aim of this service is to ensure that survivors and families have access to the benefits and support they are entitled to. This means working directly with local authorities or signposting to relevant partners. There is no set timeframe for how long we will work with a survivor, family member or carer.
We aim to find the right help that will give someone more control in managing their decisions and issues.
Our Information and Outreach Officers provide support over the phone, email and in person at our office at Llandough Hospital, or home visits.
Who is our Information and Outreach Service for?
This service is for acquired brain injury survivors, their family members or carers within our catchment area.
It starts with filling out a Referral Form and having an assessment with one of our Information and Outreach officers at Headway Cardiff and South East Wales.
The level and type of help that our Information and Outreach Officers give is different for each person based on the kind of help they need. This is because we want to increase independence and help people to rebuild the parts of their life that matter to them most.
What happens in our Information and Outreach Service?
The main aim of this service is to ensure that survivors and families have access to the benefits and support they are entitled to. This means working directly with local authorities or signposting to relevant partners. There is no set timeframe for how long we will work with a survivor, family member or carer.
We aim to find the right help that will give someone more control in managing their decisions and issues.
Our Information and Outreach Officers provide support over the phone, email and in person at our office at Llandough Hospital, or home visits.
Welfare Benefits
We can find where you can go for help to get the right benefits or we can support you with this ourselves. We can also support you to question or challenge benefit decisions.
- If you are a Headway Cardiff & South East Wales service user then please speak to your key worker of phone the office to arrange to speak to someone who can help you.
- If you have a brain injury and would like help with Welfare Benefits, but are not currently a Headway Cardiff & South East Wales service user, please fill out a referral form and we will be in touch.
Social Groups
We have social and activity groups in Cardiff for people with acquired brain injury. The groups give the opportunity to meet up with others who have been through similar experiences to share understanding, offer support and make new friends.
Social Groups
We have social and activity groups in Cardiff for people with acquired brain injury. The groups give the opportunity to meet up with others who have been through similar experiences to share understanding, offer support and make new friends.
